FAQ

Introduction

What is the Aptito Dealer Program?

Aptito's Dealer Program is a cooperative effort with outside sales teams and individuals to introduce our products and services into restaurants worldwide. Digital menus, self-ordering Kiosks and mobile POS systems are the way of the future in the 21st century.

Our dealer program is an excellent opportunity to capitalize on a wide-open, untapped market. In order to join us in this venture, you must be an honest, hard-working entrepreneur with a strong drive to succeed.

What exactly am I selling as an Aptito dealer?

Dealers will be selling Aptito's next-generation POS system, digital menu software and hardware (iPad2's, secured enclosures, cash drawers, printers, kiosks), as well as merchant credit/debit card processing.

Why should I become an Aptito dealer?

The timing is ideal and the numbers don't lie. There are almost 1 MILLION restaurants in the United States and less than 4% of them use a POS system that offers a digital menu and/or self-ordering feature. (National Restaurant Association - www.restaurant.org).

With the world becoming more tech-savvy each passing day, digital menus and self-ordering will eventually become the majority. 

How much money can I make as an Aptito dealer?

There's no limitation whatsoever to the amount of money you can earn - the market is virtually untapped and our commission schedules will always be uncapped.

What are the responsibilities of an Aptito dealer?

Aptito dealers are required to always be professional, have an in-depth knowledge of our products and services, meet sales quotas when outlined, and report sales in a timely manner. Late sales reporting = Late commission payment. 

When is the Aptito Dealer Program starting?

The program is scheduled to begin on November 1, 2014 and will coincide with the launch of Aptito's new version 2.0.

How do I become an Aptito dealer?

Complete and submit the required form, start by clicking this link.  One of our business development specialist will review your application and contact you via phone or e-mail. Please be sure to provide us your previous relevant experience and future business plans.

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Requirements

Does it cost anything to become an Aptito dealer?

No, there's no dues or fees to be paid.  You're investing your time and energy into a potentially life changing opportunity. All expenses incurred are yours to bear. Although our support is very extensive, it is not monetary in nature. 

I live outside the United States, can I still become an Aptito dealer?

Yes.  We encourage people outside of the United States to spread Aptito across the globe.  Our product has a global reach and we can provide translation services to make sure Aptito is programmed with the correct language.

Would I be considered an employee of Aptito if accepted?

No. You are an outside, independent sales agent free to work elsewhere that does not receive any company benefits. 

If my application is denied, will I know why? Can I reapply at a later date?

Yes, we will inform you of such reason(s) by email or phone. There is no need to reapply as we keep applications on file and will contact you if/when approved.
 

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Membership

I’ve been accepted as an Aptito dealer, what's next?

Congratulations! Upon being accepted, will be notified by email and receive a welcome package via mail or email  You will be provided with a Promo Code, User ID, and Password for use on aptitodealer.com.  You will log on, activate your account, and begin making sales.  Please remember to have your clients enter your Promo Code when they register at Aptito.com. This will help us keep track of your sales.

What resources are available to Aptito dealers? 

By signing in to Aptitodealer.com, you have access to sales reports, tech support, product specs, training guides and first hand updates via our monthly newsletter.

Do you offer higher commission rates for high volume sellers?

Yes.  If you are bringing us a substantial amount of business, we will show you our appreciation.  We believe in meritocracies - great sales leads to increased revenue share.

Can I obtain exclusive selling rights to a specific geographic region?

Yes. Although we don’t assign dealers to specific regions initially, having a proven track record of sales can earn you such designations.  The program offers flexibility for growth for our mutual benefit.

Can I label your products and services with my own brand?

No. We don't white-label our product. As a dealer your mission is to spread the Aptito brand.  If your company sells Aptito products and services, your customers must be aware that Aptito provides them.

What other restrictions do I have as an Aptito Dealer?

You are bound to our pricing and can't mark-up products or services and keep the difference.  You must abide by our commission structure & submit establishments for approval before soliciting business.

What if I want to make an investment in a distribution center, staff, and inventory?

If you are looking to invest in a more ample business relationship with Aptito, our business development specialists will be happy to speak with you about it.  Please call our offices or make a note on your application.

Do Aptito dealers receive discounts?

Yes. Aptito dealers that are also restaurant owners are entitled to receive a discount on our products and services.  Dealers can save up to 50% of their costs.

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Billing and Logistics

Who is responsible for billing the customer?

We are.  All you have to do is tell your customer to enter your Aptito Dealer Promo Code in the “Promo Code” field when they register.  All you have to do is sign them up.   

Do I have to keep track of my sales?

No. It's not necessary but we encourage you to do so to verify accuracy. Your sales will be attached to your promo code and automatically tracked by our system. You will have the ability to log in directly at any time to check up on your sales & earnings.

How do I make sure you know it's my sale?

Our team will make sure the proper credit is given for each sale. You can also contact us for verification. We also provide monthly sales reports that you must approve prior to commissions being disbursed.

When and how am I paid?

Commission are deposited via ACH into your checking account on or about the 5th of every month, or you can a request a check. 

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Troubleshooting

What if a potential client has a question that I can’t answer?

First off, don't panic or guess at the answer. Simply give us a call and we’ll provide you with the support you need, giving you the best possible chance of signing them up.

Do I have to provide customer service for my clients after they’ve signed up?

No. Once you’ve closed the deal, your entire focus should be on making the next sale. You can rest assured, our customer service and support departments will professionally handle any questions or concerns they may have.

However, if you're in close proximity to your clients and know how to help them, by all means please do so. Having built a good rapport with them, you will probably be their first stop. Remember, it's in your best interest to ensure the customer stays with Aptito, so you can continue to collect residuals.

What if I don’t meet my monthly minimum quotas?

First off, we do not issue a minimum quota for at least 3 months and before doing so we help out by reviewing your operations and making suggestions for improvement. From there we will review each dealer on a case by case basis to determine our measures. 

How do I cancel my dealer membership and relationship with Aptito?

You can do so at any time, preferably with notice, by contacting us by phone or email. You can also click "Delete My Account" when logged into aptitodealer.com.
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